Archive for the ‘Microsoft HMC Solution for Hosters / Service Providers’ Category

Hosting Exchange 2013 Webinar Nov28th #Parallels #ServiceProviders #Hosters #HostedExchange2013 #HSP #MSP #HMC-RIP

November 27, 2012 Comments off

Description: Microsoft recently launched Exchange 2013 and its hosted version. Join us to learn how to offer hosted Exchange 2013 so your custo mers can have the latest applications and services.
During this webinar, you will learn the new features of Exchange 2013 and how you can take advantage of these features with the next version of the Exchange Hosting module for Parallels Automation.

Register Here


Reference Architecture Microsoft #Lync Multitenant Pack for Partner Hosting White Paper @DrRez #Hosters #HMC-Next

March 5, 2012 1 comment

“This white paper describes a reference architecture for the Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting, including feature descriptions, architecture design details, and build lists to assist in determining cost estimates to build and deploy the solution. The Lync Server Multitenant Hosting Pack for is a unified communications (UC) solution for telecommunication and hosting providers. The solution allows hosting providers to host their own fully integrated, multi-tenant unified communications service targeted to small and medium sized businesses.”

Download the reference Archietcure here…

Lync Multi-tenant Reference Architecture

Migrating #Exchange from #HMC 4.5 to Exchange Server 2010 SP2 whitepaper #Hoster #Hosting

January 14, 2012 Comments off

Check out Migrating Exchange from HMC 4.5 to Exchange Server 2010 SP2. It contains a white paper and PowerShell scripts. Together they provide the recommended and supported migration path from HMC 4.5 to Exchange 2010 SP2. The steps in the guide may also be helpful when migrating from non-HMC environments that have configured some form of multi-tenancy.

Coming soon will be a guide to help you migrate from Exchange /hosting mode to Exchange 2010 SP2 installed without the /hosting switch.

Read more…

#Hosted #Exchange 2010 Future of /Hosting Mode

October 25, 2011 Comments off

Future of /Hosting Mode

Microsoft announced that the /hosting mode option for deploying Exchange for multi-tenant hosting will not be carried forward into the next version of Exchange. Going forward (starting with Exchange 2010 SP2), hosters should use the on-premises configuration of Exchange to run a multi-tenant hosted Exchange infrastructure which will be fully supported by Microsoft and offers a wider set of features to be offered to end customers. In addition, integrating Lync into a hosted service portfolio will be more streamlined and much simpler

Read FAQ here:

Read more on Exchange Team Blog here:

With the release of Exchange 2010 SP1, we introduced the /hosting mode switch – a feature which deploys Exchange using an Active Directory structure that affords complete separation between tenant organizations shared on the same underlying platform. /Hosting mode makes the need for a solution like Hosted Messaging and Collaboration largely redundant when hosting multi-tenant Exchange. /Hosting mode does not ship with any automation tools necessary for hosters to operate a service at scale, but it does address the requirements typical of a multi-tenant infrastructure (such as tenant organizations and service plans).

On one hand, /hosting mode solves many challenges inherent to offering this type of service. On the other hand, /hosting mode offers a reduced feature set as compared to the typical on-premises configuration. In the time since we released SP1 and /hosting mode, we have heard from customers and partners alike that many of these features are a fundamental requirement for doing business, and so to this end I announced that hosters would be supported when using the on-premises configuration from SP2 onwards (assuming their configuration meets certain design requirements). In addition, we also provided perspective on which is the right approach for hosters to take.

The purpose of this blog post is to explain the next step in the evolution of our thinking regarding /hosting mode……more

Microsoft will support #multi-tenant #hosting on #Exchange SP2 Enterprise @implementcom #Ensim #Parallels #HMC

September 2, 2011 Comments off

Courtesy of Steve Schwartz @

Microsoft will support multi-tenant hosting on Exchange SP2 Enterprise
There is a new blog entry on Microsoft’s plan to support hosters using Exchange SP2 Enterprise.

With the release of Exchange Server 2010 SP2 later this year, we will add a new feature known as Address Book Policies. Following this addition, hosters who wish to deploy the standard on-premises configuration of Exchange and use ABP will be supported.

As you may have read in a recent post over on the Exchange Partner Marketing blog, our view on whether to host Exchange using Hosting Mode or the standard on-premises configuration is changing in response to feedback we’ve had from both hosters and customers. We recognize that the Hosting Mode configuration of Exchange we released as part of SP1 provides a more robust multi-tenant solution, but lacks some of the features available in the standard on-premises configuration. Many of these are key features which customers are asking for, like Exchange Unified Messaging. We want to enable our hosting partners to offer the same rich feature set that our on-premises customers are used to. As such, with the release of SP2 for Exchange Server 2010, we intend to broaden our support stance to include hosting the on-premises configuration of Exchange in a multi-tenant environment.

To be eligible for support, hosters will need to adhere to a few configuration guidelines; a framework we will publish in conjunction with SP2. The framework will outline the configuration challenges of hosting Exchange in a multi-tenant environment which need to be solved, and provide general direction for developing solutions in the most supportable way. Let’s consider a couple of examples:

  • As I mentioned earlier, the Address Book Policy feature is a key reason that we will be able to support hosters using the on-premises configuration if they are using SP2. The framework will specify that directory segmentation should be done using Address Book Policies, not by a series of Allow/Deny ACE’s on Address List objects.
  • For provisioning, the framework will specify that the creation of objects (such as a tenant organization or a mailbox) in Active Directory and Exchange should use our standard built-in tools, PowerShell cmdlets, and documented APIs. Code should not be written to create objects directly in Active Directory or Exchange, bypassing these standard tools.

An automation vendor or a hoster, should they choose to, will be able to build their own automation tools using this framework. The easiest and quickest route to support for most hosters, though, will likely be through engaging with a hosting automation vendor whose solution adheres to the guidelines. In order to help service providers quickly find the right automation software, in the SP2 timeframe we will publish a list of solutions which follow the framework (and thus are eligible for support). These solutions will be validated by Microsoft in much the same way that we currently validate load balancing solutions. I’ll hasten to add that this will not be a formal certification process, but instead will be an assurance to our customers that we have worked with the vendor and are satisfied that it conforms to the framework.

So, what does this mean for you today if you want to use the on-premises configuration of Exchange to host mailboxes for your customers in a multi-tenant environment?\


  • If you need to deploy prior to SP2, we recommend that you work with an automation vendor and use their solution. Your vendor of choice will be your only source of support. Your vendor will hopefully have plans to update their solution for SP2 per the soon-to-be-published framework, at which time you will have a path to being supported by Microsoft once you’ve upgraded your infrastructure.
  • If you plan to deploy post SP2, and you intend to use an automation solution from an automation vendor, you should ensure your chosen vendor is working with us to validate their solution and deploy when that solution is ready.
  • If you plan on building your own solution using the standard on-premises configuration of Exchange, you should consider waiting for SP2 to ship and then develop your solution following the framework to ensure you receive the best level of support from Microsoft.

#Hosting Exchange in a Post #HMC world #Hosters

August 9, 2011 Comments off

Development of Hosting of MS products such as Exchange, Sharepoint, Lync (OCS) post an HMC platform is a topic I am looking into at the moment and will blog about more over the coming months.

I came across a tweet from Henrik Walter pointing to his blog which in turn pointed to this Technet Blog entitled…. So you want to Host Exchange

….At this point, you’re probably asking “hasn’t Microsoft said that /hosting mode is the only way to go for service providers?”
Well, yes, that has been our guidance. However, recognizing and listening to your feedback, we have started to adjust our perspective and began to articulate this at the Hosting Summit held in March. We’ll continue to do so in the coming months leading up to the release of Exchange Server 2010 SP2.

You might also be wondering how to deploy without using /hosting mode given that our published guidance is for /hosting mode. The best approach to do this today is to use a hosting automation solution, or to engage the services of a System Integrator with depth in the hosting industry (such as Following this approach both speeds your time to market, and offers you the confidence of a product already tested and proven in the marketplace. Check out these hosting automation solutions from the partners we work closely with:

•Parallels Automation Microsoft Exchange Service Module
•Ensim Unify Service Provider Edition
•Cortex control panel from Citrix for delivering hosted Exchange
•Extend ASP for hosting Exchange

We will also provide more guidance in due course. Stay tuned!

So, /hosting mode or standard enterprise deployment – it comes down to the needs of your customers and the market you’re trying to serve.

As a side note our HMC uses Ensim Unify and worked closley with as our SI on various HMC aspects.

#Ensim: 5 Steps to Launch #Hosted #Exchange 2010

April 20, 2011 Comments off

Taken from Ensim Blog

For the last several years, hosted service providers have used the Hosted Messaging and Collaboration (HMC) solution in order to support hosted Exchange deployments. With the release of Microsoft Exchange Server 2010 Service Pack 1, Microsoft has created a new way to support hosted Exchange deployments. Because of this, HMC 4.5 is the last HMC version that will be offered to hosted service providers.

Note: Microsoft will continue to support HMC 4.5 and HMC 4.0 through December 2011. HMC 3.5 will be supported for existing customers until July 2011.

1. Setup a New Domain
Even if you already offer EX2003 or 2007, this new version of HE2010 requires a New Standalone Environment with 64 bit machines.

2. Deploy in Hosting Mode
Exchange 2010 SP1 is the first multi-tenant ready Exchange Server version that includes hosting features that will allow hosted services providers to create and manage multiple organizations in the same Active Directory forest. Exchange 2010 SP1 can be deployed using a special “/hosting” switch that installs Exchange 2010 SP1 in “Hosting Mode”.

3. Select a Control Panel
Since Exchange 2010 SP1 in hosting mode doesn’t allow the usage of the Exchange Management Console (EMC), it’s recommended to use a third party Control Panel such as Ensim Unify SP to help with provisioning of organizations, administrators, users and resellers. The Ensim Unify Service Provider Control Panel supports non MPF for Hosted Exchange 2010.

4. Migrate
Migrating from HMC 4.5 to Exchange 2010 SP1Guidance on how you can migrate (there will not be a direct upgrade option) from HMC 4.5 to Exchange 2010 SP1 is complete and can be downloaded via this link to the Microsoft Hosting Partner Technical Advisor blog.

Note: Microsoft will not create any guidance on how to migrate from HMC 3.5 to Exchange 2010 SP1 running in hosting mode.

5. Licensing
The licensing model for hosted service providers remains consistent with the model used with previous versions of Exchange. That is a hosted service provider can license Exchange via the Service Provider Licensing Agreement (SPLA) which provides user/month pricing or via High Volume Sales (HVS) which provides SPLA at steep discounts based on volume.

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